Code of Conduct

This Code of Conduct applies to Directors, employees, contractors and consultants of Tranzact Super.

This Code is intended to promote an understanding of responsibilities so as to foster the goals and values to which Tranzact Super aspires and to conduct business in accordance with the applicable laws and regulations. Importantly, this Code is reflected in, and supported by, a broad range of Tranzact Super’s policies and procedures.

 Tranzact Super is committed to conduct all its business consistent with our goals and values which are;

• Integrity – Integrity is the concept upon which all our actions are based and by which we are happy for our actions to be judged. We recognise that while all our actions must be lawful, mere lawfulness may not be an adequate test of integrity.

• Client commitment – When acting for our clients their interests must always come first. We will always act fairly and honestly. We treat all those with whom we deal with professionalism, courtesy and respect. It is essential that we honour, without reservation, our obligations to maintain the confidentiality of our clients’ information.

• Service – We will always strive to provide the highest level of service possible within the constraints of our obligations to the service levels selected by our clients. Adherence to the highest standards is a fundamental element of our work.

• Accuracy & Timeliness -  Our clients expect our work to be of the highest calibre and accuracy. We will always strive to achieve this aim whilst satisfying superior target fulfillment.

• Profitability – Profit is ultimately why we are in business. Profitability is fundamental to our success. It funds our continued growth and rewards both our shareholders and our employees.

• Fulfillment for our People – Tranzact Super recognises that our most valuable assets go home every night. This is the foundation stone of our belief that Tranzact Super must be a fulfilling place to work, where all employees are treated as individuals, deserving the respect of their subordinates, peers and superiors. We seek to recruit the best people without discrimination or bias and advancement and remuneration are based solely on merit.

• Teamwork – To better serve our clients we recognise that, though each individual at Tranzact Super has primary responsibilities which must be fulfilled, we are one organisation with one reputation so we must work together cooperatively, constructively and harmoniously.

• Innovation – We recognise a proactive process of improvement through structured change is an essential element of a modern business. We question our methodologies and products on an ongoing basis and encourage our employees, subcontractors and clients to become active participants in this ongoing process of innovation.

• Privacy - We are committed to protecting the privacy and confidentiality of the information entrusted to us. We are bound by the Privacy Act and the National Privacy Principles regulated by the Federal Privacy Commissioner.